Sub-processors
Effective EFFECTIVE_DATE · Last updated LAST_UPDATED
In short
These are the companies we rely on to run CreatorBase. Each one only gets the data its job requires.
This summary is for orientation only. The numbered sections below are the actual terms.
1.How to read this
Under GDPR Art. 28 we have to tell you who else processes your data and give you a chance to object before we add anyone. This page is that list, and it is the authoritative one — our DPA points here rather than duplicating it.
A provider appears here only if it can process customer data. Tools we use that never touch it — accounting, our own code editor — are out of scope.
2.Infrastructure
| Provider | What it does | Data it can see | Location |
|---|---|---|---|
| Supabase | Database, authentication, file storage | Everything stored: account, brands, content, conversations, metrics, encrypted connector keys | United States |
| Vercel | Application hosting, and the gateway that routes AI requests | Request data in transit, server logs, and prompt content passing through the gateway | United States |
3.AI providers
These receive prompt content — which includes your brand details, voice samples, and the content being worked on — and return generated output.
| Provider | What it does | Data it can see | Location |
|---|---|---|---|
| Anthropic | The assistant itself — reasoning, tool use, drafting | Conversation content and the context sent with it | United States |
| OpenAI | Drafting, image generation, embeddings, and dictation transcription | Content sent for those operations, and dictated audio | United States |
| xAI | Realtime voice conversation | Live audio, streamed directly from your browser to them — it does not pass through our servers | United States |
We use business tiers and settings intended to prevent your content being used to train these providers' models, and we do not consent to such use. We cannot independently audit them, so this is a statement about what we have contracted for.
4.Publishing, research and data
| Provider | What it does | Data it can see | Location |
|---|---|---|---|
| Postiz | Publishing to your connected social platforms | The posts you publish, their media, and the analytics it returns | See provider terms |
| Apify | Retrieving public posts and profiles you ask to analyse | The accounts and URLs you submit; returns public post data | United States / European Union |
| Google (YouTube Data API) | Your YouTube channel metrics, video metadata and transcripts | The channel you connect and its public data | United States |
5.Communications
| Provider | What it does | Data it can see | Location |
|---|---|---|---|
| Resend | Sending sign-in links, digests and product email | Your email address and the contents of messages we send you | United States |
6.International transfers
Most of these providers are in the United States. For personal data originating in the UK or EEA we rely on the European Commission's Standard Contractual Clauses, with the UK International Data Transfer Addendum where the UK GDPR applies.
7.Changes to this list
We will update this page before a new sub-processor starts processing customer data, and email account holders at least 30 days before it takes effect. If you object on reasonable data-protection grounds, write to [PRIVACY_EMAIL](mailto:PRIVACY_EMAIL) and we will either find an alternative or let you terminate without penalty.
Last reviewed: LAST_UPDATED.
Other documents
- Privacy PolicyWhat CreatorBase collects, why, who it is shared with, how long it is kept, and how to get it deleted.
- Terms of ServiceThe agreement between you and us: what you get, what you owe, who owns what, and how either side ends it.
- Acceptable Use PolicyWhat you may not do with CreatorBase. Short, specific, and enforced.
- Cookie PolicyEvery cookie and browser storage key CreatorBase uses, what it does, and why there is no consent banner.
- Security OverviewHow your data is protected, what we have not built yet, and how to report a vulnerability.
- Data Processing AddendumThe GDPR Article 28 terms that apply when you use CreatorBase to process personal data you are responsible for.
- Copyright and DMCA PolicyHow to report content that infringes your copyright, and how to contest a report.
- Refund and Cancellation PolicyHow to cancel, what happens to your data, and when you get money back.